What counts as a message?

One send, however many of your devices it reaches. A message that lights up your phone, your watch and your Mac counts once.

What happens when you reach the allowance?

Sends are refused with a 429 naming the date the allowance resets. Going over is never billed as overage and no message is silently dropped.

What happens to a team that downgrades?

Heartbeats, connectors, rotations and escalation policies are paused, not deleted. They stop firing, they stay visible, and they resume when the plan comes back. Everybody already in the team keeps their access; the next invitation is refused.

What happens if a payment fails?

Alerts keep flowing while Stripe retries the card. They stop when Stripe marks the subscription unpaid.

Three plans, and the free one is not a trial.

One person alerting themselves stays free, for as long as that is what they need. The two paid plans each add one thing, and that thing is the whole reason to move. Prices are plus tax where it applies.

2 months free

Free

One person, alerting themselves.

Free

10,000 messages a monthEnough for a check every five minutes, all month.
30 days of history, 7 days of per-device receipts
One person

Start free

Solo

Most people

The person running things that must not silently stop.

$5/month

100,000 messages a monthEnough for a check every thirty seconds, all month.
90 days of history, 30 days of per-device receipts
One person
Everything in Free, plus heartbeats, connectors

Choose Solo

Team

Someone else gets woken when you don't answer.

$15/month

1,000,000 messages a monthEnough for a check every five seconds, all month.
365 days of history, 90 days of per-device receipts
As many people in the team as you like
Everything in Solo, plus more than one person, escalation policies, on-call rotations

Choose Team

What each plan carries

Free

Messages: 10,000
Message history: 30 days
Devices: Unlimited
Senders: Unlimited
Custom sounds: Included
Quiet hours: Included

Not on Free: heartbeats, connectors, more than one person, escalation policies, on-call rotations.

Solo

Messages: 100,000
Message history: 90 days
Devices: Unlimited
Senders: Unlimited
Custom sounds: Included
Quiet hours: Included
Heartbeats: Included
Connectors: Included

Not on Solo: more than one person, escalation policies, on-call rotations.

Team

Messages: 1,000,000
Message history: 365 days
Devices: Unlimited
Senders: Unlimited
Custom sounds: Included
Quiet hours: Included
Heartbeats: Included
Connectors: Included
More than one person: Unlimited
Escalation policies: Included
On-call rotations: Included

Capability	Free	Solo	Team
MessagesOne send is one message, however many of your devices it reaches.	10,000	100,000	1,000,000
Message historyHow far back a message and its delivery receipts stay readable.	30 days	90 days	365 days
DevicesEvery iPhone, Apple Watch and Mac you sign in on receives your alerts.	Unlimited	Unlimited	Unlimited
SendersOne per app or script, each holding its own token, so a leak is revoked on its own.	Unlimited	Unlimited	Unlimited
Custom soundsYour own audio on the lock screen, so you know what happened before you look.	On Free	On Solo	On Team
Quiet hoursOrdinary alerts arrive silently overnight. Priority 1 and 2 still go through.	On Free	On Solo	On Team
HeartbeatsA URL a job calls each time it finishes. Silence past the deadline raises an alert.	Not on Free	On Solo	On Team
ConnectorsA URL you paste into another service, turning what it posts into notifications.	Not on Free	On Solo	On Team
More than one personColleagues in the same team, sharing its senders, sounds and on-call ladders.	Not on Free	Not on Solo	Unlimited
Escalation policiesA ladder an unacknowledged alert climbs. The first person to answer stops it.	Not on Free	Not on Solo	On Team
On-call rotationsWho is carrying the pager this week. A ladder step can point at the rota instead of a person.	Not on Free	Not on Solo	On Team

Questions

What counts as a message?: One send, however many of your devices it reaches. A message that lights up your phone, your watch and your Mac counts once.
What happens when you reach the allowance?: Sends are refused with a 429 naming the date the allowance resets. Going over is never billed as overage and no message is silently dropped.
What happens to a team that downgrades?: Heartbeats, connectors, rotations and escalation policies are paused, not deleted. They stop firing, they stay visible, and they resume when the plan comes back. Everybody already in the team keeps their access; the next invitation is refused.
What happens if a payment fails?: Alerts keep flowing while Stripe retries the card. They stop when Stripe marks the subscription unpaid.