How much does PagerDuty cost for a small team?

PagerDuty's free plan covers up to 5 users with one schedule and one escalation policy. Its Professional plan is $21 per user a month billed yearly, so a five-person team pays $105 a month.

Does Acciti replace PagerDuty's incident management?

No. Acciti pages the right person and escalates when nobody answers. It has no incident timeline, status pages, SMS or voice calls.

PagerDuty alternative for small teams

PagerDuty is built for organisations with many services, SMS and voice fallbacks, and incident workflows. Acciti covers what a small team needs from it: rotations, escalation policies and alerts that repeat until someone acknowledges, at one price for the whole team instead of a price per user.

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At a glanceAccitiPagerDuty

Repeats until acknowledged
On-call rotations and escalation
Cron and heartbeat monitoring
Incoming webhooks from other services
Self-hosting

Acciti and PagerDuty, side by side

Question	Acciti	PagerDuty
Price	Free: $0 for one person. Solo: $5 a month for one person. Team: $15 a month for everyone on the team.	Free for up to 5 users with 1 schedule and 1 escalation policy. Professional is $21 per user a month billed yearly, or $25 monthly.source
Where alerts arrive	Native apps for iPhone, Apple Watch and Mac, and web push in a browser. No Android app.	iOS and Android apps, push, SMS, phone calls and email.source
Repeats until acknowledged	On every plan. An emergency repeats until someone acknowledges it on any of their devices.	Yes. An escalation policy can repeat up to 9 times if nobody acknowledges.source
On-call rotations and escalation	Rotations, escalation policies and maintenance windows on Team ($15 a month).	Yes. The free plan is limited to 1 on-call schedule and 1 escalation policy.source
Cron and heartbeat monitoring	On Solo ($5 a month). A missed check-in raises one alert.	Not listed on the pricing page.source
Incoming webhooks from other services	Signed webhooks from App Store, Stripe, GitHub, Provisore, Sentry, Grafana, Better Stack, verified and turned into alerts, on Solo ($5 a month).	More than 750 integrations, by its own count.source
Self-hosting	Hosted only, on servers in Germany.	No.source

Yes
Partly
No
Unconfirmed

PagerDuty details as their own pages stated them on 21 October 2026. Each links to its source.

Choose PagerDuty if

You need SMS or voice calls when push is not enough.
Someone on call uses Android.
You need more than one schedule on a free plan's budget, or incident workflows, status updates and analytics.
Your monitoring stack already integrates with PagerDuty and nothing else.

Choose Acciti if

You are a small team and per-user pricing has stopped making sense.
Everyone on call uses an iPhone.
You want heartbeats for cron jobs in the same product as paging.
You want to send an alert from a script with one request and no service setup.

Moving from PagerDuty

1Create an Acciti team and invite everyone on the PagerDuty schedule.
2Rebuild each schedule as a rotation and each escalation policy with the same steps.
3Point Grafana, Sentry or Better Stack at an Acciti connector, and send your own scripts' alerts to the messages API with the policy named.
4Run both side by side for a week, then switch the integrations off in PagerDuty.

The API documentation has every request in curl, Python, JavaScript, Swift and Go.

Before, with PagerDutyPagerDuty docs

PagerDuty Events API v2

curl -X POST https://events.pagerduty.com/v2/enqueue \  -H "Content-Type: application/json" \  -d '{"routing_key": "'"$PD_KEY"'", "event_action": "trigger",       "payload": {"summary": "API is down", "source": "api-1", "severity": "critical"}}'

After, with Acciti

Acciti

curl https://acciti.com/v1/messages \  -H "Authorization: Bearer $ACCITI_TOKEN" \  -H "Content-Type: application/json" \  -d '{"user": "your-user-key", "message": "API is down"       "priority": 2, "escalation": "weeknights", "dedupKey": "api-1"}'

Questions

How much does PagerDuty cost for a small team?: PagerDuty's free plan covers up to 5 users with one schedule and one escalation policy. Its Professional plan is $21 per user a month billed yearly, so a five-person team pays $105 a month.
Does Acciti replace PagerDuty's incident management?: No. Acciti pages the right person and escalates when nobody answers. It has no incident timeline, status pages, SMS or voice calls.

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